A family sitting together

All Canadian residents have access to health care. Canadian citizens, permanent residents, and those with a valid work permit or a temporary resident permit in Ontario qualify for public health insurance in Ontario known as OHIP. Your OHIP card covers most health services, such as services from physicians and hospital stays. If you do not have an OHIP card, you may receive services at health centres in the community, such as Refuge Hamilton Newcomer Health Centre (, Compass Community Health Centre ( or Urban Core Community Health Centre (

  • Visit a Service Ontario location to apply for and obtain your OHIP card
  • If you are a refugee claimant, a protected person, or a government-assisted or privately sponsored refugee and are waiting to get your OHIP card, you are eligible for the Government of Canada’s Interim Federal Health Program (IFHP), which will allow you to access healthcare. In most cases, you don’t have to apply for IFHP. Learn more at

It can be a challenge for anyone to find a family doctor in Ontario, so be prepared to spend some time on the search.

There are a number of services that help to connect you to a family doctor that is taking new patients:

Health Emergencies

  • For immediate emergency services and life-threatening situations, please call 911 from any phone (mobile, home or public phones).
  • There are two urgent care centres that are operated and open 365 days a year. You are encouraged to visit an urgent care centre if your condition cannot wait for a scheduled doctor’s appointment.

HHS Main Street West Urgent Care 690 Main St W, Hamilton, ON L8S 1A4 Noon – 7:00 p.m., 7 days a week

Urgent Care-King Campus (St. Joseph’s Healthcare Hamilton) 2757 King St, Hamilton, ON L8G 5E4 8:00 a.m. – 10:00 p.m., 7 days a week

General Health Advice

  • For general medical advice, you can call Telehealth Ontario at 866-797-0000

Prescription Medications

Local Health Services

If you require health care services, you can contact one of the following agencies to begin the process:

  • Hamilton Urban Core Community Health Centre, Website:, Address: 181 Main Street West, Hamilton, ON L8P 4Y4, Phone: 905-522-3233
  • Compass Community Health Centre, Website:, Address: 438 Hughson St. North, Hamilton, ON L8L 4N5, Phone: 905-523-6611 ext 2000
  • Refuge Hamilton Centre for Newcomer Health, Website:, Address: 183 Hughson St South, Lower Level, Hamilton, L8N 2B6, Phone: 905-526-0000
  • Centre de Santé Communautaire Hamilton/Niagara, Website:, Address: 1320 Barton Street East, Hamilton, Ontario, L8H 2W1, Phone: 905-528-0163

Dental Services

Children and youth 0-17 years old who meet the income eligibility criteria can access routine and emergency dental care through the Healthy Smiles Ontario (HSO) program. Call 905-546-2424 ext 5369 or visit

Adults 18-64 years old with dental treatment needs may qualify for Emergency Assistance through Ontario Works. Please contact your Ontario Works case manager at 905-546-4800 for more information.

Low income seniors 65 and older can receive free routine dental services, including dentures through the Ontario Seniors Dental Care Program (OSDCP). Call us at 905-546-2424 ext 3789 or email for more information.

COVID-19 Vaccination

COVID-19 Vaccines are available for free for everyone. You can book an appointment or learn more about vaccines at or by calling the COVID-19 Vaccine Hotline at 905-974-9848, option 7 for vaccine clinic information. Translation is available.

Long-Term Physical Disabilities

If you have a long-term physical disability, you can get help paying for equipment and supplies through the Assistive Devices Program.


Arthritis Society Canada Programs for Burlington, Hamilton and Niagara Region

Arthritis Society Canada
1-800-321-1433, 905-632-9390,
2289 Fairview St, Burlington, ON L7R 2E4, Canada

The Arthritis Society offers programs and services that support those with arthritis. These include:

  • Talks and webinars
  • Online learning, workshops, and resources
  • Navigating through arthritis
  • Community supports and mental health supports

Asthma Canada Programs and Services

Asthma Canada
1-800-787-4050, 416-787-4050,
124 Merton St, Toronto, ON M4S 2Z2, Canada

Asthma Canada offers programs and services for those with Asthma and their caregivers. They perform advocacy, education and research in to this disease.

There is information on the connections between asthma and allergies as well as with chronic obstructive pulmonary disorder. 

  • Helpline (1-800-787-4050)
  • Educational materials and resources
  • Asthma clinic locator
  • Asthma Canada Membership Alliance
  • Online peer mentoring for children with asthma

Atwell Centre Pregnancy Support Services

Atwell Centre
905-393-8525, 905-902-6082 (Text),
681 Main St E, Hamilton, ON L8M 1K3, Canada

A non-profit agency committed to providing hope, compassionate and informative assistance for anyone facing an unexpected pregnancy. Services are free and confidential. They include:

  • Medical grade pregnancy tests
  • Pregnancy options support
  • Point-of-care ultrasound
  • STI testing and treatment
  • Pregnancy and beyond support
  • Post-abortion support
  • Resources and referrals
  • Male mentoring
  • Sexual Health and Relationship Education (S.H.A.R.E) for teens, students, and teachers
  • Baby Boutique - free maternity and baby clothes (NB – 2T)

Canadian Hard of Hearing Association Advocacy and Support Groups

Canadian Hard of Hearing Association

Self-help support group for deaf and hard of hearing individuals to share their problems, needs, experiences, and strategies for coping. Also offers educational programs and classes. Advocates for the rights and needs of hard of hearing and deafened persons at the municipal level in an effort to break down social barriers, create awareness and fully integrate hard of hearing and deafened persons into the community.

Cancer Information Service

Canadian Cancer Society for Hamilton, Brant-Norfolk Community
1-886-786-3934, 1-888-939-3333,
328 Mountain Park Ave, Hamilton, ON L8V 4X2, Canada

Canada-wide bilingual information service provides information about cancer, community resources, and other cancer-related topics to patients, families, general public, and health professionals. Information is available through the phone or online through the Community Services Locator.

Centre de Santé Communautaire Services for Children and Families

Centre de Santé Communautaire Hamilton/Niagara
1-866-437-7606, 905-528-0163,
1320 Barton St E, Hamilton, ON L8H 2W1, Canada

Centre de Santé Communautaire offers a parent resource centre and is a satellite site for the Ontario Early Years Program. Provides various activities for families and caregivers with children up to 6 years of age.

College of Physicians and Surgeons of Ontario Public Register

College of Physicians and Surgeons of Ontario
1-800-268-7096 ext. 603, 416-967-2603,
80 College St, Toronto, ON M5G 2E2, Canada

Maintains a public list of registered Physicians and Surgeons in Ontario.

Hamilton Birth Control and Sexual Health Clinic Services

Hamilton Birth Control and Sexual Health Clinic
2 King St W, Hamilton, ON L8P 1A1, Canada

Offers a range of reproductive health services, including:

  • IUD insertion and removal
  • Nexplanon insertion and removal
  • Birth control counselling
  • Pregnancy options counselling
  • Prenatal care (1st and 2nd trimester)
  • Pap tests
  • Menopause care
  • STI testing and treatment
  • Medication abortion care (up to and including 10w)

Hamilton Social Medicine Response Team Services

Hamilton Social Medicine Response Team

Provides health services for people with chronic or infectious diseases who are unable to visit the doctor's office. Services are provided by physicians, registered nurses, midwives, and outreach workers.

Health Care Connect

Ontario Ministry of Health

Provincial program that pairs Ontario residents with local doctors or nurse practitioners who are accepting new patients.

Health Connections Information Line

City of Hamilton, Healthy and Safe Communities Department, Public Health Division

A telephone line answered by Public Health Nurses to provide information and assistance for expectant parents and families with children up to 6 years of age, on various health topics including:

  • safety 
  • nutrition
  • parenting
  • mental health
  • breastfeeding
  • growth and development


Ontario Ministry of Health
1-866-797-0007, 811

A free, confidential service which provides health advice and general health information from a registered nurse, as well as assistance finding health care providers, symptom assessment tool, and medical library.

In emergency situations a person should always call 911.

Also offers 24/7 breastfeeding support line. Breastfeeding experts available 24/7 to answer questions, provide breastfeeding plans, and provide referrals to in-person breastfeeding services in Hamilton.

National Eating Disorder Helpline

National Eating Disorder Information Centre

Provides a free, confidential helpline that provides information, support, and community referrals to Canadians affected by eating disorders.

These supports are also available via email and live chat through the website.

Hamilton Health Sciences

An online service of Hamilton Health Sciences, St. Joseph's Healthcare, and McMaster University designed to aid individuals and families in navigating the health related services in the city of Hamilton.

Website contains information for local urgent care centres, hospital emergency departments, family doctors, managing chronic illness, prescriptions, and mental health.

Ontario Health Card Services

17 King St E, Dundas, ON L9H 1B7, Canada
163 Centennial Pkwy N, Hamilton, ON L8E 1H8, Canada
50 Dundurn St S, Hamilton, ON L8P 4W3, Canada
119 King St W, Hamilton, ON L8P 4Y7, Canada
1400 Upper James St, Hamilton, ON L9B 1K3, Canada
1439 Upper Ottawa St, Hamilton, ON L8W 3J6, Canada
245 Dundas St E, Waterdown, ON L0R 2H6, Canada

Provides services surrounding provincial health insurance. Services include:

  • Health card applications and renewals
  • Changing address or name on a health card
  • Switching to a photo health card
  • Health card replacements

Orientation to Canadian Healthcare System

Hamilton Urban Core Community Health Centre
430 Cannon St E, Hamilton, ON L8L 2C8, Canada

A monthly workshop offered by a Health Settlement Counselor from Counselor-Refugee Services to provide an overview of the Canadian Healthcare System and explanations of how newcomers can learn to navigate within it.

Primary Care Services

Compass Community Health Centre
1-800-361-3338, 905-523-6611 ext. 2000
438 Hughson St N, Hamilton, ON L8L 4N5, Canada

Offers primary health care services to people living in Hamilton who face barriers to traditional health programs.

Doctors and nurses assess and treat minor illnesses and injuries.

Staff includes:

  • family physicians and physician assistants
  • nurse practitioners and registered nurses
  • pharmacist consultants
  • respiratory educators

Primary Health Care, De dwa da dehs nye>s Aboriginal Health Centre

De dwa da dehs nye>s Aboriginal Health Centre
678 Main St E, Hamilton, ON L8M 1K2, Canada

Provides primary and holistic medical care integrated with traditional Indigenous approaches to First Nations, Metis, and Inuit community members. Staff includes both family doctors and nurse practitioners. Care provided includes illness prevention and screening, assessment, treatment and monitoring, counselling, chronic disease management, breastfeeding support, pre and post-natal care and more.

Refuge Hamilton Centre for Newcomer Health Services

Refuge Hamilton Centre for Newcomer Health
905-526-0000, 905-526-0001,
183 Hughson St S, Lower Level, Hamilton, ON L8N 2B6, Canada

Provides primary healthcare services to new immigrants, including refugees, and to those who face barriers in accessing culturally-appropriate healthcare services.

Services include:

  • Routine physical exams
  • Immunizations for both adults and children
  • Assessment and treatment of acute episodic illnesses
  • Chronic disease management
  • Family contraceptive planning
  • Home visits
  • Mental health counseling and support
  • Nutrition assessment and counseling
  • Information, advocacy, service referral and support
  • Translation and interpretation services
  • Health services navigation
  • Triage service for urgent issues
  • Pediatric care

Sexual Health Clinics

City of Hamilton, Healthy and Safe Communities Department, Public Health Division

Offers confidential services to support sexual health.

Services include:

  • low-cost brith control
  • free emergency contraceptive pill
  • urine pregnancy testing
  • testing and treatment for sexually transmitted infections
  • access to harm reduction supplies
  • free condoms
  • Naloxone prevention kits

Visit the website to find the closest location.

Shelter Health Network Addictions Clinics

Shelter Health Network
200 Main St E, Lower Level, Hamilton, ON L8N 1H3, Canada
595 Main St E, Hamilton, ON L8M 1J4, Canada
15 Charlton Ave W, Hamilton, ON L8P 2B8, Canada
467 Main St E, Hamilton, ON L8N 1K1, Canada
431 Whitney Ave, Hamilton, ON L8S 2H6, Canada

Provides general health services and addiction services to people in Hamilton who do not have stable housing.

Shelter Health Network Mental Health Clinics

Shelter Health Network
131 John St S, Hamilton, ON L8N 2C3, Canada

Provides mental health services to people in Hamilton who do not have stable housing.

Shelter Health Network Primary Health Clinics

Shelter Health Network
850 King St E, Hamilton, ON L8M 1B4, Canada

Provides general health services to people in Hamilton who do not have stable housing and do not have a family doctor. Care is available at many locations in the city, with a schedule available online.

Shelter Health Network Youth Health Clinics

Shelter Health Network
14 Cannon St W, Hamilton, ON L8R 2B2, Canada
38 James St S, Hamilton, ON L8P 4W6, Canada

Provides general health services to youth in Hamilton who do not have stable housing.

Taking Charge! Diabetic Education Program

Hamilton Urban Core Community Health Centre
430 Cannon St E, Hamilton, ON L8L 2C8, Canada

A virtual 8-10 week program that includes workshops, health activities, and guest speakers to assist people living with diabetes and people who may be at risk of developing diabetes to develop skills with diabetes management and improve overall health. 

Also offers a virtual support group, an informal space where people with diabetes or clients at-risk can offer each other peer support. 

Tobacco Hotline

City of Hamilton, Healthy and Safe Communities Department, Public Health Division

Provides information to callers regarding tobacco control legislation, such as local smoking by-laws and the provincial Smoke-Free Ontario Act, and on smoking cessation programs and services.

Urgent Care Centre, St. Joseph's Healthcare Hamilton

St. Joseph's Healthcare Hamilton
905-573-4813, 905-573-7777
2757 King St E, Hamilton, ON L8G 5E4, Canada

Walk-in medical clinic where doctors and nurses assess and treat minor illnesses and injuries. Website provides guidance on when to visit urgent care, when to visit the emergency room, and when to dial 911.