Settlement organizations provide you with information and assistance while you adjust to a new life in Canada. They provide culturally sensitive services in several languages, including assistance in finding a place to live, learning English or French, finding employment, assessing educational and professional qualifications, referrals to other services such as legal help, connecting with the community, filling out forms and applications, and answering other general concerns related to immigration or settlement.
Services offered to newcomers in Canada may have eligibility requirements that vary by immigration status:
Make sure you check eligibility requirements for services you need.
Settlement supports – employment services – English language classes – community connections
Who: Permanent residents, convention refugees/protected persons, refugee claimants (some services), Ukrainian newcomers
Addresses and Phone Numbers:
8 Main St. E., Unit 101, Hamilton – 905-529-5209
100 Main St. E., Units #210 and #250, Hamilton – 905-529-5209
1119 Fennell Ave. E. St., Units #234 and #236, Hamilton – 905-387-1100
160 Centennial Parkway N. Unit 7, Hamilton – 905-662-9160
Website: iwchamilton.ca
Resettlement and settlement supports – temporary accommodation – needs assessment and referrals – information and orientation services – community connections
Who: Government Assisted Refugees, Ukrainian newcomers
Address and Phone Number:
467 Main St. E., Hamilton
905-528-5629
Website: www.wesley.ca
Information and orientation – needs asset assessment & referral services – Bridge to Work Program in Childcare Industry – language assessment and referrals – school-based settlement support – professional mentorship matches – youth mentorship matches – Canada Connects social media matches – library-based English Conversation Groups – Newcomer Youth Centres – International Student Connect services
Language assessment at YMCA is the starting point for anyone wishing to access language classes.
Who: Permanent residents and convention refugees (eligible for all services), refugee claimants, naturalized Canadian citizens, international students and temporary foreign workers (eligible for some services), Ukrainian newcomers
Addresses and Phone Numbers:
25 Main Street West, Suite 105, Hamilton – 905-526-8452
211 Centennial Parkway North, Unit #1, Stoney Creek – 905-662-9400
Website: www.ymcahbb.ca
Employment counselling – networking – needs assessment and referrals – information – recreation – mentorship – community connections – 2SLGBTQIA+ youth support – supports for immigrant women – gender-based violence – educational, experiential and art-based workshops
Who: Permanent residents, protected person/convention refugee, a live-in caregiver with an approved work permit, Ukrainian newcomers (Must identify as a woman, girl, 2SLGBTQIA+ youth or non-binary)
Address and Phone Numbers:
75 MacNab Street South, Hamilton
905-522-9922, 365-324-0249, or 905-522-9922 ext. 335
Website: www.ywcahamilton.org/join
Information and referrals for Francophone newcomers – housing help supports – job search – education and training
Who: Francophone newcomers
Address and Phone Numbers:
1320 Barton Steet East, Hamilton
905-528-0163 or 1-866-437-7606
Website: www.cschn.ca